Wait for clearance
Do not re-enter a fire-damaged property until the fire department or appropriate authority says it is safe. Structural, electrical and air-quality hazards may remain.
Request help for emergency stabilization, board-up, soot and smoke cleanup, odor control, contents needs and connected reconstruction.
Do not re-enter a fire-damaged property until the fire department or appropriate authority says it is safe. Structural, electrical and air-quality hazards may remain.
When permitted, document affected rooms and contents without disturbing the scene. Keep incident, utility and insurance information together.
Soot and smoke residue can transfer between surfaces. Avoid untrained cleaning methods that may set stains, spread contamination or worsen damage.
Fire losses often involve several connected needs: emergency board-up or roof protection, water removal from suppression efforts, soot cleaning, odor control, selective demolition, contents handling and reconstruction.
A participating provider may be able to document observed conditions and work performed. Safer Pros and independent providers do not interpret insurance coverage or guarantee claim payment; contact your insurer for policy and claim decisions.
Select Fire and Smoke Damage Restoration and Emergency or Immediate Help on the project form.