Water damage response

A clearer first step after water damage.

Request help for extraction, structural drying, moisture assessment, cleanup and connected repairs in homes, multifamily buildings and commercial properties.

Request Water-Damage Help Call 1-800-HIRE-A-PRO

Protect people first

If water is near electricity, the structure appears unsafe or anyone is in danger, leave the area and contact emergency services or the appropriate utility.

Document the event

Note when the loss began, the apparent source, affected rooms, standing water, visible materials and any claim number. Take photos only when safe.

Limit continued damage

Stop the source only when it is safe and within your ability. Avoid contaminated water and do not enter areas with electrical or structural hazards.

A coordinated restoration request

From mitigation through repair.

Water events can involve more than removing visible water. A complete request may include extraction, drying and dehumidification, moisture monitoring, selective demolition, cleaning, odor control, contents handling and reconstruction.

Common situations

Burst or leaking supply lines
Roof, window or exterior water intrusion
Appliance, water-heater or plumbing failures
Storm, groundwater or flood-related damage
Commercial, multifamily and occupied-building losses

Insurance documentation

A participating provider may be able to document observed damage and work performed. Safer Pros and independent providers do not determine insurance coverage or guarantee claim payment; contact your insurer for policy and claim decisions.

Need restoration help now?

Select Water Damage Restoration and Emergency or Immediate Help on the project form.

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